Your Privacy
JEDI International takes your privacy seriously. We will never divulge contact, payment or other information to anyone.
An exception to the non-disclosure of personal information is the abuse of our contact page, email and secure financial transactions for apparently fraudulent purposes, which will be reported to the appropriate authorities.
Security
We do not process online payments ourselves. Instead we work with well-known US based retailer 2Checkout®. For professional secure payment processing, their strict privacy policies apply.
Shipping
Our books ship directly from printing in Souteast Asia. All items are shipped exclusively by postal printed matter air mail at a fixed world wide rate. Please note that postal air mail, unlike the more expensive courier services, does not offer online package tracking.
Purchase Authorisation
Laws regarding the sale of certain items from our portfolio may vary from country to country. It is solely the responsibility of the purchaser to be aware of and to conform to your country and state laws. The person placing an order from our portfolio warrants that he or she is a legal adult and is under no legal disabilities which would prohibit such a person from ordering, importing, owning, or possessing these items under country, federal, state, province, or local laws and regulations.
Payment
Items can be purchased online by credit card through our authorised online retailer 2Checkout.com® Inc. (Ohio, USA). Accepted credit cards are American Express, Cirrus, Diners Club, Discover, JCB, Maestro, MasterCard, Mondex, Visa, including all associated debit cards. We consider your payment confirmed when we receive 2Checkout's notice of confirmed payment. This confirmation is usually instantaneous, yet 2Checkout may also perform additional verification procedures which may take one to three days from the initial approval date. In case you prefer another payment method or like toplace a bulk order, please contact us.
When can you expect arrival of items purchased?
Depending on your location, within up to about 16 days. This is up to two days handling and standard payment confirmation and about 7-14 days air mail shipping.
Permits, Duties and Sales Tax
We currently collect sales tax for orders placed in Thailand only. Any permits and certificates relevant to the destination country, import duties, value-added (sales) taxes or other types of levies and fees, are the responsibility of the purchaser. We can assist customers by locally obtaining needed certificates, forms and other documentation to facilitate any importation requirements. Please let us know, while we can also advise based on our experience.
Shipment Arrival Control - Breakage or Damages
Any incurred shipping breakage is principally the responsibility of the freight forwarder and we highly urge you to carefully inspect your shipment immediately upon arrival and immediately fill out an exception report with the post office if you notice any damage to outside packaging or shipment contents! Without such a report there is no restitution for damages.
Return Policy
Merchandise returns will be accepted within 7 days of delivery. Original shipping charges are non refundable and customer is responsible for cost of return shipping charges. Returns will only be accepted if pre-authorized. Items must be in original packaging and be in new unused condition. Refunds will be credited in the form of the original payment only. Please allow 2-3 weeks for proper credit processing. There is a restocking fee on all returned merchandise. This fee varies by product, ranging from 15% - 20%. In case of any issues with your purchase and delivery, we do strive to help make amends for a beneficial resolution.
Fair Trade Policy
Our books and worsk are printed according to fair trade guidelines. In a nutshell, Fair Trade ensures that suppliers get a decent price for goods produced under fair and decent conditions. It also means that goods are never received on credit or "on consignment" and suppliers and artisans are paid both in advance and immediately upon completion of manufacture. Further criteria include gender equality, child protection, work-place safety and health provisions, environmental awareness and protection, improved local community income generation.
Copyright and Intellectual Property
All books and works displayed on our website and sent to us remain the sole property of their authors and originators.
JediPublishing™ is a trademark owned by JEDI International, Ltd. JediPublishing exclusively creates original content on its website. All content, except for third party comments, reviews and descriptions is the property of JEDI International, Ltd. and may not be used by other parties without our explicit permission. All attributed third party comments, reviews and discriptions on this website may not be used by other parties without explicit permission of the authors and JEDI International, Ltd. If you wish to use materials contained in this website, feel free to drop us a line.
Links to External Web Sites
We try to carefully select all external links on appropriateness, family-friendly content and compliance with ethical and legal provisions. Nevertheless we explicitly declare that links to external web sites do not represent endorsements of these web sites or their contents, that we have no influence on web pages contained in these links and are not responsible for opinions, contents, design or any other information contained therein.
Comments, Suggestions, Enquiries
If you have a suggestion for us to further improve our service, or like to know more about our service, we highly appreciate your comment or enquiry. Contact us!